Privacy Policy

1. Introduction

PSY DEVELOPMENT INT - FZCO ("we," "us," or "our"), a Free Zone Company registered under Trade License No. 42834, issued by the Dubai Integrated Economic Zones Authority (DIEZA), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website psydevelopment.com (the "Website") or use our services.

This policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, the General Data Protection Regulation (GDPR) for users within the European Economic Area, and other applicable data protection laws.

2. Data Controller

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

When you fill out contact forms, subscribe to our newsletter, register for courses, or communicate with us, you may provide your name, email address, phone number, and any other information you choose to share. This information is collected with your explicit consent and is used solely for the purposes described in this policy.

3.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information is collected through cookies and similar tracking technologies as described in our Cookie Policy.

3.3 Information from Third Parties

We may receive information about you from third-party services if you interact with us through social media platforms, payment processors, or other integrated services.

4. Legal Basis for Processing (GDPR)

For users within the European Economic Area, we process your personal data based on the following legal grounds: Consent — where you have given clear consent for us to process your personal data for specific purposes; Contractual Necessity — where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract; Legitimate Interests — where processing is necessary for our legitimate interests, provided these are not overridden by your rights and freedoms; Legal Obligation — where processing is necessary for compliance with a legal obligation to which we are subject.

5. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services and Website; to process and fulfill your requests, including course enrollments and inquiries; to send you educational content, newsletters, and promotional materials (with your consent); to personalize your experience on our Website; to analyze usage patterns and improve our Website's functionality; to comply with legal obligations and protect our rights; and to communicate with you about updates, changes, or issues related to our services.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our Website and conducting our business, subject to confidentiality agreements. We may also disclose your information when required by law, to enforce our policies, or to protect our or others' rights, property, or safety.

7. International Data Transfers

As we operate from the United Arab Emirates, your personal data may be transferred to and processed in countries outside your country of residence. Where we transfer personal data from the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data: the Right of Access — to request a copy of the personal data we hold about you; the Right to Rectification — to request correction of inaccurate or incomplete data; the Right to Erasure — to request deletion of your personal data under certain circumstances; the Right to Restrict Processing — to request limitation of processing of your personal data; the Right to Data Portability — to receive your personal data in a structured, commonly used, machine-readable format; the Right to Object — to object to processing of your personal data based on legitimate interests or for direct marketing; and the Right to Withdraw Consent — to withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

If you are located in the European Economic Area and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local supervisory authority.